Leading customer feedback provider launches the easiest, most cost effective way for owners, operators and emerging chains to gather customer feedback and create loyal customers
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Financial and Insurance Advisors to Improve Client Experience - 5/5/2009 2:21:40 PM |
Strategic partnership will give advisors competitive advantage and opportunity to deepen client relationships
TORONTO, May 4 -- Advisors in North America's financial serv...
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Know now: Access real-time feedback from your iPhone or Blackberry - 4/22/2009 9:55:42 AM |
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Winnipeg, CANADA (April 21, 2009) – Tell Us About Us clients are now able to review custom...
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Ipsos Reid and TUAU Combine Forces for New, Unique Arrangement - 3/24/2009 2:51:17 PM |
New Market Research Offer Sharpens Raw Data for a Competitive Edge
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Tell Us About Us wins First Place in 2008 QSR Applied Technology Awards - 1/14/2009 2:14:30 PM |
QSR launched the Applied Technology Awards, a program that seeks to honor operators and suppliers who are creating and employing technology that makes a difference for restaurants.
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Tell Us About Us Launches New Website - You Should hear what your Customers are Saying - 8/12/2008 11:51:07 AM |
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FOR IMMEDIATE RELEASE
Attention Business
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Canadian Business Magazine Profiles TUAU’s Gompf Brothers - 8/31/2007 9:42:33 AM |
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Tyler and Kirby Gompf, founders of Winnipeg success story Tell Us About Us, Inc. are featured in Canadian Business Magazine’s March 26, 2007 issue.
The Essential Guide for Canadian Entrepreneurs, a Roynat sponsored insert, highlights...
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TUAU's CEO Selected for Elite Ivey Program - 6/27/2007 1:40:10 PM |
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(May 6, 2006) Winnipeg, MB – Tell Us About Us, a leading provider of customer experience management solutions, announced today that CEO Tyler Gompf was selected as a participant in the 2007 Quantum Shift program. Quantum Shift is an exclusi...
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Rogers Deal Expands Capabilities for Tell Us About Us - 6/18/2007 3:16:07 PM |
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Winnipeg, Manitoba, CANADA (June 14, 2007) - Tell Us About Us, Inc. (TUAU) a leading customer experience management (CEM) firm that combines the best practices in customer surveying, mystery shopping and live agent support, today announced a powerful busi...
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Tell Us About Us Releases Breakthrough Platform to Manage Customer Feedback - 6/5/2007 11:34:36 AM |
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Winnipeg, Manitoba, CANADA (June 5, 2007) - Tell Us About Us, Inc. (TUAU) launches the Enterprise Edition of its web-based Online Knowledge Management Console (KMC) today, combining the best practices in customer surveying, mystery shopping and live agent support. With th...
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Consumer Rage - How to Avoid It by Creating Relationships - 2/21/2007 8:52:54 AM |
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Tyler Gompf, CEO of Tell Us About Us, explains how TUAU helps businesses establish accountability by giving customers a voice, with Russ Bythe, senior business editor at News1130 Radio, Vancouver. ...
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Consumer Rage - Where Does It Come From? - 2/19/2007 4:11:19 PM |
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Tyler Gompf, CEO of Tell Us About Us, shares with Russ Bythe, senior business editor at News1130 Radio, Vancouver how his dissatisfaction as a customer led to the development of a cutting edge feedback program...
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2006 Record Year For Tell Us About Us Inc. - 1/12/2007 8:31:35 PM |
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Happy New Year!!
In 2006 Tell Us About Us collected 34 million responses on behalf of our clients from their consumers. These data points created critical information allowing specific management action to transpire. Looking forward to 2007 we...
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Tell Us About Us Founder Nominated for Ernst & Young Entrepreneur of the Year Award - 9/27/2006 4:55:17 PM |
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View pdf below for full article.
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How are we Doing? - 5/5/2006 12:03:00 PM |
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El Pollo Loco finds out with real-time customer response program
STORES Magazine
For Tell Us About Us, a rapid response, customer survey company, there’s nothing quite like a fine whine. It processes volumes of customer complaints (and compliments, too), which the...
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The TUAU Yacht Caper - 4/25/2006 3:17:49 PM |
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Strategy Magazine
Up front
If strategically planned pizzazz is a surefire way to raise a company's profile, why not up the ante by staging pizzazz aplenty aboard a luxury yacht? That's what the folks at customer research firm Tell Us About Us thought...
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El Pollo Loco Launches New Tell Us About Us Customer Feedback System - 4/24/2006 11:13:53 AM |
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Increased integration of systems creates unique opportunities for growing restaurant chain
Irvine, Calif. (April 21, 2006) – El Pollo Loco, Inc., a leading chain of 340 quick-serve restaurants specializing in flame-grilled chicken, recently launched the Assured Resolution™ 1-800...
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Report on Business Television - Interview - 4/4/2006 1:12:55 PM |
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Report on Business Television - SqueezePlay with Amanda Lang and Kevin O'Leary
Interview with vice-president of business development Scott Grif...
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Growing number of high-profile companies turning to TUAU for “best-in-class” CEM - 1/17/2006 3:50:48 PM |
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FOR IMMEDIATE RELEASE
Tell Us About Us Inc. pursuing aggressive reseller strategy to expand into new markets
Toronto, ON (January 17, 2006) – Buoyed by success in its core markets, Tell Us About Us Inc. announced plans to aggressively rec...
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Hungry For Feedback - 1/13/2006 11:12:35 AM |
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Up! Magazine - Westjet
Tyler Gompf of Winnipeg-based Tell Us About Us
Buy anything - fried chicken, a cup of coffee, a car - and you’ll have an experience, good or bad. A positive one likely means you’ll return or refer others. A bad experience may keep you from ...
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Winnipeg customer research firm becoming North American leader - 11/25/2005 2:14:54 PM |
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Business Edge
Bad treatment opened opportunity's door - Winnipeg customer research firm becoming North American leader
True story. Young guy walks...
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When Employees Are Happy - 8/25/2005 4:56:50 PM |
QSR Magazine
FoodBrand finds out money isn’t everything.
FoodBrand, a franchisee of Burger King, Cinnabon, Starbucks, Sbarro, Subway, and Taco Bell, among others, recently conducted an employee satisfaction survey. Ninety-two percent of employees answered the 60-quest...
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Operators use Multi-Technology Service to Bridge Operator/Customer Communication Gap - 8/10/2005 5:09:25 PM |
Nation's Restaurant News
Wayzata, Minn. -- Executives of Carisch Inc., based here, knew one of the company's 41 Arby's restaurants was doing a poor evening business. However, they didn't know the reason until more than one customer named the culprit: low-caliber customer service.
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TUAU Launches Next Generation Customer Center Solution - 8/10/2005 5:08:25 PM |
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Popeyes® Chicken & Biscuits First Brand To Utilize New Solution
Press Release
Atlanta, (January 6, 2005) – Tell Us About Us Inc. announces the development of Assured Resolution™ Version 4.0, the next generation of customer service center solutions. The first b...
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Put on a Happy Face: High Morale can Lift Productivity - 8/10/2005 5:06:46 PM |
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Nation's Restaurant News
WESTLAKE VILLAGE, Calif. (May 16) - Despite wearing different uniforms and running 30 different restaurant concepts, FoodBrand LLC employees take great pride in working for the food court management company based here, according to a recent surve...
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Multi-brand Study: Pride and Respect more Important than Wages - 8/10/2005 5:05:43 PM |
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Press Release
Westlake Village, CA (April 26, 2005) – A new study of employees at FoodBrand, a national restaurant company with a brand portfolio of 30 major brands including Subway, Burger King, Starbucks and Tony Roma’s, indicates that employee pride is by far the most...
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US Focused Firm looking for Northern Exposure - 8/10/2005 5:03:59 PM |
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Toronto office essential to cracking Canadian Market
Press Release
Toronto, ON (February 21, 2005) – Tell Us About Us Inc., the leader in innovative customer feedback solutions, has opened a new office in Toronto to develop local markets and support existing clien...
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Operators Employ Technology to Keep Timely Tabs on Customer Experiences - 8/10/2005 4:58:16 PM |
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Nation's Restaurant News
To help streamline customer feedback and ensure accuracy more operators are turning to Web-based solutions.
While some restaurateurs still use paper-based comment cards, socalled mystery shoppers and third-party tracking studies, those data...
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Getting it Abroad - 8/10/2005 4:56:35 PM |
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There's no single route to export success, and it's often best to stop and ask for directions
The Globe & Mail
Two lucky hits on a company website--that's all it took for Tyler Gompf and his partners at Tell Us About Us, a Winnipeg-based consumer research firm...
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Mystery Solved - 8/10/2005 4:55:39 PM |
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A more Robust kind of Mystery Shop Program helps TravelCenters of AmericaEnsures it doesn’t “break a deal” with customers.
Convenience Store Decisions
In the last two years, TravelCenters of America (Westlake, OH) has received more than 50,000 mystery shopper repo...
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El Pollo Loco Finds Real-Time Guest Feedback Critical to Success - 8/10/2005 4:53:10 PM |
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Customized, Easy-to-Access Information Helps Focus Resources
Press Release
Irvine, Calif. (August 25, 2004) – Since January, 2004, El Pollo Loco, Inc., the nation’s leading quick-service restaurant chain specializing in flame-grilled chicken, has been using the in...
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Tell Us About Us Inc. Raises the Bar in Customer Feedback Solutions - 8/10/2005 4:51:44 PM |
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Press Release
Introduces innovative ‘report card’ to integrate customer feedback Chicago, IL (May 22, 2004) – Tell Us About Us Inc, North America’s leading provider of innovative customer feedback solutions to service-oriented businesses, has once again ‘raised the bar’ ...
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El Pollo Loco rewards customers for feedback - 8/10/2005 4:50:23 PM |
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El Pollo Loco partners with Tell Us About Us to seek customer feedback as a tool for continuous improvement
Press Release
Irvine, Calif. (March 11, 2004) -- El Pollo Loco, Inc., the nation’s leading quick-service restaurant chain specializing in flame-grilled chic...
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TUAU Inc. named 2002 National Accounts Supplier of the Year by Popeyes Chicken and Biscuits. - 8/10/2005 4:47:24 PM |
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Customer Experience Measurement Firm is #1 Supplier
Press Release
In 2001, Popeyes Chicken & Biscuits aggressively began a transition to improve their responsiveness to customers. With the help of Tell Us About Us Inc., a company with expertise in customer experience me...
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Winnipeg Company Welcomes Complaints - 8/10/2005 4:35:11 PM |
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Firm says beefs from consumers make a great marketing tool
National Post
Many businesses view complaints handling as nothing more than a time-consuming and costly chore. But looked at in another, more positive, way, complaints can be a useful means to a marketing end.
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Excerpt from Meet Canada's stars of the Future Tell Us About Us - 8/10/2005 4:34:35 PM |
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Young Entrepreneur Award Winners - TYLER & KIRBY GOMPF, SCOTT GRIFFITH, BRENT STEVENSON, Tell Us About Us Inc., Manitoba
The Globe & Mail
Frustration proved inspirational for four classmates, two of them brothers, in a University of Manitoba commerce progr...
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How Popeye's and Other Chains are Using Telephone and Web-Based Systems to Improve Customer Service - 8/10/2005 4:30:32 PM |
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Popeyes Chicken & Biscuits restaurants are encouraging diners to talk back. And about six thousand of them are doing that every month.
QSR Magazine
What they have to say is of special interest to Jim Haayen, Popeyes’ project manager for Cajun hospitality-the c...
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TUAU Inc. Honoured at the Business Development Bank of Canadas Young Entrepreneur Awards - 8/10/2005 4:16:19 PM |
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Press Release
Vancouver, B.C. (October 20, 2002) – Tell Us About Us Inc., an innovator in customer feedback solutions, was selected as one of the Business Development Bank of Canada’s young entrepreneurs of the year. Presented to a handful of entrepreneurs across the cou...
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