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  Know now: Access real-time feedback from your iPhone or Blackberry
4/22/2009

 

Winnipeg, CANADA (April 21, 2009) – Tell Us About Us clients are now able to review customer feedback directly on their iPhone or Blackberry bringing customer insight to the fingertips of thousands of owners and managers in a variety of industries.

No matter where you are or what you are doing, TUAU connects you with your customers. -- Tyler Gompf, CEO of TUAU

Effective immediately, iPhone and Blackberry users can access customer comments and reports immediately via their hand-held devices. Moreover, consumers responding to TUAU surveys are invited to use their iPhone or Blackberry. Enhanced browser compatability enables hand-held survey response capabilities and provides a new high-tech medium for businesses to engage with their customers. Cutting-edge mobile technology means consumers can rate their experience while it is fresh in their minds and owners and managers will have instant access to this feedback -- a win-win situation and competitive advantage for TUAU clients. 

TUAU’s proprietary online software – the Online KMC – collects more than 200,000 survey responses on a daily basis. Give your field team super powers. Contact us today at 877-975-5522 ext. 215 to supercharge your business' level of customer engagement and loyalty!

Since 1997, Tell Us About Us (TUAU) has been helping businesses strategically focus on customer and operational feedback as a critical success factor to drive long-term growth and profitability. As the leading full-service customer feedback provider in North America, TUAU helps organizations measure the brand experience through satisfaction surveys, mystery shopping, and 1-800 live operator support. TUAU feedback solutions help our clients to create consistent brand experiences and implement customer-centric strategies and principles. TUAU works with more than 100 trusted brands and serves organizations with over 30,000 locations in various industries including restaurant, retail, financial, hospitality, and call center. 




 
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