Chicago, Illinois, Aug 1-3, 2010: Tell Us About Us will be heading to the Retail Customer Experience Executive Summit next month to sponsor the event and contribute their expertise on customer feedback to the collaboration sessions. Top executives from companies such as Apple Inc., Hershey’s, and AT&T are gathering at the summit to discuss how to improve their retail profits by improving customer experience. At the sessions, Tell Us About Us intends to share the knowledge they’ve gained from 13 years of providing essential customer feedback that has led their clients to increased profits and customer loyalty.
The need for customer experience feedback is vital to remain competitive, especially in the tough industry of retail. Tell Us About Us helps companies find out what their customers are thinking by gathering information through surveys, 1-800 live operator support, mystery shopping, and social media support. TUAU is committed to sharing their best practices at the summit with executives looking to enhance their experience strategies.