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Behind every answer is another question.
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Research Modules
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The more our clients learn, the more exacting their questions become. That’s why Tell Us About Us offers custom, sophisticated tools and personalized attention from a combination of solutions consultants, account managers, researchers and technical specialists. Each expert is focused on tailoring the right program to suit our client’s specific and evolving needs.
Some examples of the type of custom research we have done for our clients include:
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New product surveys test the effectiveness of a new product so that organizations are able to make an intelligent
business decision on whether or not to launch it across all locations. By bringing your current customers into the
decision making process you are listening to the audience that matters most.
Sales Correlation Analysis
What aspects of the customer experience are most connected to sales performance and growth? Using the sales
analyzer service from Tell Us About Us you can determine the impact of improved customer loyalty on sales. The result
is a simple metric that defines the value created by focusing on the customer experience.
We can help you determine who your customers are now and into the future. We can tell you their gender, age,
household income as well as the types of media they use and their typical habits. We work with your marketing team to
ask the questions you need to help you develop the strongest media campaigns to reach your customers.
Tell Us About Us has created a solution that helps our clients gain insight into the reasons associated with why they
lost previously satisfied and engaged customers. Further, this solution can help motivate these lost customers to
return and buy more in the future.
The facilities assessment provides your organization with a detailed checklist to review the essential components of
your in-store experience. Our team of experts works closely with you to implement an assessment and provide you with
reporting and trends through our best-in-class web reporting platform.
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